Sasktel support internet. Thanks for your patience.

Sasktel support internet. SASKTEL (1. ) To maintain a secure network, SaskTel monitors your Internet connection at a high level for known malicious activity and high data requests. SaskTel has Internet traffic management practices in place to ensure an optimal experience for all of our customers. sasktel. 727. net) directly in the browser To run the SaskTel Internet speed test, you need: An up-to-date web browser JavaScript enabled on your web browser (see Fixing your Internet browser settings) For the most accurate results: Use a computer that is connected to your gateway with an Ethernet cable (not Wi-Fi) Pause any large downloads or video streaming and avoid actively using other Wi-Fi devices (If you've already done a speed Dec 18, 2024 · Webmail SaskTel is an online email platform provided by SaskTel, allowing users to send, receive, and organize emails without needing a separate desktop email application. The best practice for a good video call is to run the SK Virtual Visit 'Pre-Call Test' to ensure you have a fast enough connection and also meet the other required parameters. 6 days ago · Internet See Internet self-install hub when installing or replacing a gateway for Internet service on the infiNET or interNET network. 8 If you're having troubles with your Internet or TV service, home phone (no dial tone), or wireless network (voice, data, or text problems), check for a reported outage. We're making improvements so parts of our website are temporarily unavailable. Notifications will be sent to you when you reach: 75%, 90%, and 100% of the 100 GB included in your monthly plan 75%, 90%, and 100% for each 25 GB of additional data used up to the 200 GB Check out the benefits of faster speed Just select whether you're on interNET or infiNET fibre optic, pick a task, and to see how fast you can go with our unlimited usage Internet plans! Not sure what service is available? Check service availability in your area. Coverage areas are approximate as of July 2, 2025. The initial install costs a Home Internet Fusion Internet fusion Internet dealers Internet not available in your area? Contact a fusion Internet dealer to see if it's the right service for you. View all need-to-know information like up-front and monthly fees, contract terms, etc. There’s no limit to how much data you can use and it’s more secure than an open Wi-Fi network. **Only with infiNET. net Billing mySASKTEL User reports indicate no current problems at Sasktel Sasktel (Saskatchewan Telecommunications) offers mobile and landline based communications services to businesses and individuals in Saskatchewan. (You can unsubscribe from SaskTel commercial emails. If a subscriber cancels Internet service while under contract, early contract cancellation fees apply. You won't see the Renew button until about 3 months before your contract end date. If you have a text message, use the "manage your appointment" link with that message Service appointments To book, cancel, or reschedule your appointment for SaskTel service (installation or repair), call 1. Learn how to improve your W-Fi experience with SaskTel Whole Home Wi-Fi. On the interNET network (also known as DSL) For new interNET service and gateway replacement: ARRIS NVG448 gateway Updated 09/22/2025 09:00 AM Business help Business Bill Analyzer support Business Voice Mail support IBC support User guides and help videos About SaskTel Customer Support Centre SaskTel Customer Support Centre is located at 580 Henderson Dr in Regina, Saskatchewan S4N 5X2. 4 days ago · mySASKTEL support hub eBILL support hub Business Bill Analyzer support hub Paying your bill Paying your SaskTel bill Setting up and managing automatic or one-time payments includes: Updating a credit card expiry date Changing or replacing a credit card Payment processing time frames Finding your SaskTel account number Finding out if your bill Tip: We recommend Best when only streaming one media box or if your Internet connection is greater than 10 Mbps. If you have SaskTel maxTV or Internet service, you can set up a Wi-Fi network in your home. Link to Other SaskTel Help Documents here: Using the SaskTel Internet Speed Test Troubleshooting a Slow Internet Connection Was this article helpful? Find answers to your support questions Business support Find user guides and help videos related to Business services Quick Start Guide For more information or support, visit sasktel. To avoid data overage charges, you may want to buy a shareMORE Top-up before your group uses 100% of the plan's data bucket. Scroll down to the Data Caps section and click Manage Data Caps. If you're having trouble with a wireless (Wi-Fi) connection, see Troubleshooting your in-home Wi-Fi. 95K subscribers Subscribe SaskTel offers internet service in 1 province, with an average monthly cost of $90. TV help maxTV support maxTV Stream support Using the SaskTel maxTV app Self-install guides Apple TV support hub Manage your account Log in to mySASKTEL mySASKTEL support Using the mySASKTEL app Account and billing support Changing your TV package, channels, theme packs, and add-ons Featured Student support Finding a show on TV Finding CFL Setting up Wi-Fi on your Green Packet gateway (fusion Internet service) Back to Support Home If you're having problems with the wireless connection on your Green Packet gateway: Check the wireless connection on other wireless devices, such as a cell phone, tablet, or laptop. Below you will find brief information for Gateway. Self-install guide: Installing an ARRIS NVG448 gateway for Internet service on the infiNET network (2) Transfer of Responsibility Instructions: Both parties must sign this Transfer of Responsibility (TOR) form before transfer can be done – Former customer may sign at any location; New customer must sign at a SaskTel Authorized Dealer, along with a new SaskTel Wireless Service Agreement. Service number When you cancel your home phone, you won't have your phone number any more, but you will have a SaskTel service number if you still have Internet or TV service in your home. See Understanding data charges on limited-data plans for more information. SASKTEL. ¹Some Internet speed upgrades require a booked appointment with a SaskTel Technician. Many devices, such as wireless phones and tablets, use Wi-Fi to get online, but some things, such as PCs, Smart TVs, and gaming consoles, can still use wired connections. Check Alerts for other problems and scheduled maintenance. You can pause your SaskTel TV, Internet, and/or home phone service for up to 6 months per year (within a 12-month period). net email account on a computer. Troubleshooting mySASKTEL and eBILL Back to Support Home Personal Business eBILL Troubleshooting Updated 02/15/2024 10:30 AM If this doesn't work, or your screen looks different than the pictures below, call 1. Use our service availability tool to check if infiNET is available at your address. You will be automatically charged $20 for up to an additional 25 GB of data until you reach monthly usage of 200 GB. If you see a red flashing light (except on the power light), call 1. In-home Wi-Fi is not available with a Static IP address. Business customers and military personnel can pause wireless service. For those of you that aren't from around here is a 4G/LTE based rural internet service, that is supposed to give users a very nice 5MBps download speed. 5835) or request a callback for technical support (hours, menu options) anytime. When using a wireless signal, there are many factors that can impact signal strength and quality. SaskTel does not guarantee wireless maxTV service will work. SaskTel Customer Support Centre can be contacted via phone at 800-727-5835 for pricing, hours and directions. Voice/Telephone services are prioritized. May 4, 2023 · For detailed instructions and troubleshooting, visit the support site for your tablet. We don't offer technical support for this over chat, email, or phone. The following SaskTel services include parental controls: Whole Home Wi-Fi Create profiles and use them to set schedules, control internet access, and apply content filters Digital Security Block inappropriate online content, monitor daily screen time, and set digital boundaries maxTV and maxTV Stream Use PINs to restrict access to content (by rating or channel) and the ability to purchase or Apr 15, 2025 · SaskTel announced on Tuesday it will invest $465. Wireless help Wireless phone and service support noSTRINGS Prepaid support Voice Mail support Checking your data usage Manage your account Log in to mySASKTEL mySASKTEL support Using the mySASKTEL app Account and billing support Topping up your noSTRINGS Prepaid account Understanding and managing totalSHARE plans Understanding wireless data Sep 7, 2016 · Hi All, I want to let you all know our experience with Sasktel Fusion service, and the dealer that installed it. Learn More To learn about transferring your wireless number or agreement, see Transferring your SaskTel account or services. 1896 (toll free for SaskTel wireless phones only). com" and arrive on a similar day each month (soon after your bill date). If you do not agree to be bound by this Agreement, you may not subscribe for, access or use the Service. Choose an Internet plan made just for you, with service that's ready when you are. It's perfect for out at the cabin or rural homes where wired or fusion internet isn't available. Basics Self-install guide: Installing an ARRIS NVG448 gateway Logging in to your ARRIS NVG448 gateway Finding your gateway information (default password, network name, and serial number) Understanding the status lights Wi-Fi Setting up in-home Wi-Fi Changing your Wi-Fi password Using WPS to connect a device to your ARRIS NVG448 gateway Wi-Fi support hub (connecting various devices to Wi-Fi When it comes to getting online, there are two ways to connect your devices to the internet – using Wi-Fi or with a wired cable. Any third-party network appliance (like a router) that is connected to your (w)LAN will add latency. Long distance charges may apply for checking your voice mail outside of Saskatchewan. Look for: wireless, cellular data, wireless data, wireless Internet Follow the troubleshooting steps in the user guide for the device you're using. 0:00 Setting up maxTV Stream on a If a subscriber cancels TV service during the 24-month promo but continues with their Internet service, they will retain their Internet ($20/month, or $30/month with infiNET 300 and infiNET 600) monthly promo savings. Learn more There are many ways to pay your SaskTel bills: Automatically You can pay your bill with automatic payments from a bank account or credit card. 5835): Enter or confirm the phone number or service number you're calling about. If there is an Internet outage in your area, no troubleshooting will help until the outage is fixed. Access Communications Co-operative Limited is a Canadian telecom cooperative based in Regina, Saskatchewan. Service Number: Network Name (SSID): Default Wireless Key (Wi-Fi Password): Personalized Wireless Key (Wi-Fi Password): IMPORTANT INFORMATION FOR MAXTV STREAM ACCOUNT CHANGES AND SUPPORT. All SaskTel internet comes with unlimited data. Apr 21, 2025 · Using maxTV service, features, apps, and add-ons Managing PINs and parental controls maxTV parental controls allow you to limit what channels and shows can be watched. Mar 31, 2025 · Understanding wireless data Back to Support Home Related: Understanding how SaskTel manages Internet usage and Wireless Fair Use Policy Managing your accounts Managing your services Related information eBILL support hub Account and billing support hub Best browsers for sasktel. savings for bundling with Internet. Answers others found helpful Internet support hub Using your SaskTel Internet and In-home Wi-Fi Troubleshooting your 2Wire, Pace, or ARRIS gateway Finding your gateway information (default password, network name, and serial number) Setting up in-home Wi-Fi on your 2Wire or Pace gateway Fusion Internet plans fusion 5 and fusion 10 Internet plans includes 100 GB of monthly data. maxTV Stream requires a subscription from SaskTel. Dec 20, 2024 · SaskTel serves as one of Saskatchewan's largest telecom providers. Mobile Internet Get access to the internet wherever you need it on the SaskTel wireless network. It covers Gateway placement, connecting devices, setting up Wi-Fi with security keys, and resolving common connectivity issues. This is expected behavior as a result of hand-offs between Apr 27, 2025 · Additionally, SaskTel offers eSIM support, enabling customers to activate th eir devices without physical SIM cards. Locking programming by channel or rating Jul 31, 2025 · SaskTel is the leading Information and Communications Technology (ICT) provider in Saskatchewan, with approximately $1. This broader approach provides a more complete understanding of Canadian ISPs and their real-world performance for actual customers. Jul 29, 2025 · Tap the Services icon at the bottom of your screen. Their high-speed LTE network is the largest in Saskatchewan and covers 99% of the province. It's the Internet—your way. Want selectWIFI at your business? Fill out our request For free replacement within the warranty period: Visit a SaskTel Store to pick up a new battery Or, call 1. What does your gateway look like? Choose your gateway. Choose the card you want to pay with from the Select Payment dropdown If saving a credit card, enter a nickname and check the box next to "Yes, I authorize SaskTel to charge my credit card as described in the above agreement. ****For interNET Extended 10 add $7/mo. In the past, SaskTel clients were given Sasktel email addresses for easy written communication. SaskTel offers guaranteed bandwidth and speed for business internet. 6 days ago · Adding maxTV Stream to SaskTel Internet If you already have SaskTel Internet service, follow the steps for: Getting started with maxTV Stream on a maxTV Stream media box or If you're having problems with the wireless connection on your Huawei gateway: Check the wireless connection on other wireless devices, such as a cell phone, tablet, or laptop. Locking and unlocking adult content Block 18A and 18+ program titles and information from showing up in the guide (without entering a PIN). View and Download SaskTel HomeNet Gateway user manual online. You'll need to return equipment owned by SaskTel (unless it's in the RECYCLE column below) when: You cancel a SaskTel service such as maxTV, Internet, Optimum In-home Wi-Fi, Whole Home Wi-Fi, or home phone SaskTel selectWI-FI Using SaskTel selectWI-FI Setting up your In-home Wi-Fi (wireless Internet) More information and troubleshooting Wi-Fi support hub TV maxTV Stream What you need to use maxTV Stream on your media box or Apple TV Connecting and pairing your maxTV Stream media box Using your maxTV Stream remote control Using the maxTV mobile Sasktel outages and problems in Saskatoon, Saskatchewan. Learn more Mar 25, 2020 · By opening a SaskTel Internet Services account under your name or by using any of the SaskTel Internet Services, you are agreeing to be legally bound by and abide by the terms of this Agreement. Examples of desktop email clients: Apple Mail, Outlook, Thunderbird, Mailbird, and Postbox. We would like to show you a description here but the site won’t allow us. 844. Check Outages to find out if there's a reported service outage in your area. Phone number for roaming in Canada: 18662763252 If you're having problems with SaskTel services after your power has been restored: Unplug equipment: Internet gateway, if you have one ARRIS VAP4641 extender or Actiontec extender, if you have one maxTV set-top box or maxTV Stream media box, if you have one If you have TV service, you'll also have a gateway (whether you have Internet service or not) Wait at least 30 seconds. Enter ID numbers to confirm your identity. HomeNet Gateway gateway pdf manual download. If you'd like to have maxTV service on more TVs, consider adding a wireless set-top box. or Dial your local access number and then enter your 10-digit wireless phone number. Feb 4, 2021 · Discover all of Sasktel Canada's offers. 6 days ago · Different equipment is used for each of our SaskTel Internet services. Legitimate eBILL messages are from "SaskTel@sasktel. To learn about returning a wireless device, see Returning SaskTel retail products. [1] Its primary wireline competitor is the provincial crown corporation SaskTel; it is one of two cable providers in Follow these steps to install SaskTel internet equipment on (or after) the start date of your internet service activation. 5835) or request a callback for technical support (hours, menu options) If a subscriber cancels TV service during the 24-month promo but continues with their Internet service, they will retain their Internet ($20/month, or $30/month with infiNET 300 and infiNET 600) monthly promo savings. SaskTel offers both prepaid and postpaid To get a static IP address, you must first subscribe to Static IP. SaskTel National has competitive costs and service that exceeds expectations. If you’re noticing that your connection isn’t so great in certain spots in the home, it could come down to any of these things: Building materials: Roaming in Canada To use your dial-up Internet service outside Saskatchewan (within Canada), you should create a roaming dialer to avoid extra charges. Troubleshooting your SaskTel Internet and In-home Wi-Fi If your power was out, see Troubles after power outage. Follow these steps to install SaskTel internet equipment on (or after) the start date of your internet service activation. Instead, you must have a phone line between the green DSL Broadband port on the gateway and a phone jack. 9. PDF Print Download Document TOC Languages Advertisement Info Document Plus, our extensive dealer network, 24/7 help desk, online support, and friendly expert service mean we're always there when you need us. infiNET service SaskTel Email Guide SaskTel is a communications company based in Saskatchewan province of Canada. Setting up Wi-Fi on your Huawei B2268H gateway (fusion Internet service) Back to Support Home SaskTel brings the unlimited internet experience home with our internet service that reaches download speeds up to 940 Mbps and the fastest upload speeds in SK*. For Apple products, see Connecting to Wi-Fi on your iPhone or iPad. Network connection We recommend connecting your set-top box to the network before connecting it to a TV. If In this video you’ll learn how to set up mySASKTEL so you can manage your SaskTel services online. Intermittent coverage areas may cause your SaskTel wireless device to frequently switch between LTE and HSPA+ or only stay connected to HSPA+. To connect a set-top box to the network: Plug one end of the network Will my SaskTel Home Phone Service use the new infiNET network or the existing network? When you receive infiNET, your SaskTel products and services will be moved to the new network, including Home Phone Service. If there is a maxTV or Internet outage in your area, the troubleshooting answers below won't help until the outage is fixed. To set your preference for additional data on your fusion Internet account: Log in to mySASKTEL (opens in a new tab) in a web browser on a computer, phone, or tablet. 00 per month. In-home Wi-Fi Setting up in-home Wi-Fi (wireless Internet) Changing in-home Wi-Fi password and security settings Finding your gateway information (default password, network name, and serial number) Tips for improving Wi-Fi in your home To customize your in-home Wi-Fi support: Choose your gateway After almost 4 years we have switched back to Sasktel from Shaw for our internet and TV service. infiNET service 6 days ago · Open a browser on your home computer or any device connected to your SaskTel Internet service by Ethernet or Wi-Fi. Feb 9, 2023 · 2:15PM: There is an outage in North Saskatoon affecting Internet, MAX, and Home Phone services. For help with this, call 1. You can use Wi-Fi for this connection only if you already have Wi-Fi service from this gateway SaskTel is proud to participate in the Federal Government’s Connecting Families initiative. By having these practices in place, we can maintain a higher quality of service for all customers while affecting only a very small group of our highest-usage users. We'll make sure you can see the gateway settings in your browser. Sasktel outages and problems. “Our government is extending SaskTel’s wildfire supports to ensure families in all affected Northern Open a browser on your home computer or any device connected to your SaskTel Internet service by Ethernet or Wi-Fi. You can use Wi-Fi for this connection only if you already have Wi-Fi service from this gateway Why Choose Business Internet Priority Support? With Business Internet Priority Support (BIPS), we respond quickly in the event of an outage, giving your business a higher level of support. Before our technician arrives When you book your move, we'll give you a time frame (or window) for the installation to start. Personal voice mail support hub Understanding and turning off Live Voicemail in Apple iOS Viewing and downloading your SaskTel bills Browse help topics Wireless Prepaid Internet MaxTV MaxTV Stream Wi-Fi sasktel. net, try going to www. We are working to fix this as quickly as possible and will update this post when more information is available 4 2 3 SaskTel Support @SaskTelSupport · Feb 11 Book a SaskTel Store appointment Internet Internet Why SaskTel Internet Internet plans Equipment and add-ons What's infiNET? If data is not working on your wireless phone, try the steps below for your type of phone. Beware of scam email messages that say your SaskTel eBILL is ready. After each step, check if data works before moving on. 50. There are no hidden fees or charges for data consumption. There is no cost to transfer to infiNET. #skoutage 09 Feb 2023 20:23:00 Sasktel outages and problems in Osler, Saskatchewan. Through the Connecting Families initiative, hundreds of thousands of eligible Canadian families will receive High Speed Internet with unlimited data at a subsidized Jan 14, 2025 · You'll pay $5 per 100 MB for extra data when anyone in your shareMORE group uses data over the shared data bucket. Self-install guide: Installing a Pace 5268 gateway for Internet service on the infiNET network (2) The closer the wireless set-top box is to the VAP, the better the service will work. Choose to get a copy of your Internet agreement by email or paper and tap Submit. Jan 15, 2025 · Different equipment is used for each of our SaskTel Internet services. Which gateway do you have? SaskTel wireless customers can use the mySASKTEL app to check their data usage. See Tablet support hub for links. Terms: A gateway connects your home to the SaskTel network; every home with Internet service has a gateway Some homes also have one or more wireless extenders to improve the Wi-Fi signal in locations further from the gateway A device is anything you connect to your Wi-Fi network, such as a phone, tablet, laptop, printer, smart TV, smart speaker, e-reader, watch, or maxTV Stream media box All interNET plans include 24/7 support, one Wi-Fi enabled gateway, and free basic installation. Please review: Helpful tips when using the maxTV Stream service (pdf). We'll be back up 8:00am. SaskTel, or Saskatchewan Telecommunications, provides customers with internet, TV, and phone services throughout the region. Explore wireless Apr 15, 2025 · SaskTel infiNET TM service delivers incredible internet speeds and unparalleled reliability to households and businesses in 100 communities spread across the province. Self-install guide: Installing an ARRIS NVG448 gateway for Internet service on the infiNET network (1) When the Replace Battery status light is on and the unit is beeping every 15 minutes, you can remove the battery for the Uninterrupted Power Supply (UPS). In addition, users can choose between signing two-year contracts or paying a reduced rate for three months. See your eBILL, change your passwords, check your data usage, change your TV package, and more! SaskTel fusion Internet offers reliable, fast Internet service for rural Saskatchewan homes that can't have a wired connection. We apologize for any inconvenience this may cause. 6 days ago · You may need to use port forwarding if you're having trouble: Connecting to a lobby in an online game Getting a multi-player game or chat program to connect to the Internet Setting up a video stream from a security camera Nov 14, 2023 · There are 2 ways to connect your devices to your SaskTel Internet service: using a wired connection or a wireless (Wi-Fi) connection. 4 million customer connections including more than 680,000 wireless accesses, 228,000 wireline network accesses, 293,000 internet and data accesses, 107,000 maxTV service subscribers Phone SaskTel tech support and ask them to diagnose/reboot your modem and router. At that point, you can opt in to pay-per-use If you have interNET service (DSL), you won't have an Optical Network Terminal (ONT) or Ethernet cable. This video will show you how to set up a maxTV Stream media box to start watching your subscribed maxTV Stream programming. To get a replacement battery, see Buying a Home Phone Fibre Battery Backup for the Uninterrupted Power Supply (UPS). net email Where are you using sasktel. net) Self-install guides Manage your account Log in to mySASKTEL mySASKTEL support Using the mySASKTEL app Account and billing support Featured Student support Understanding Wi-Fi in your home Setting up a Wi-Fi hotspot on your phone Making the move to a new email address and Contact your local representative Find answers to your support question. See user guide links above If it's still not working, call 1. Rural Internet Rural Internet options from SaskTel provide you with the connection and reliability you need -- no matter where you live. You can use a desktop email client to access your sasktel. Learn more about Registering for mySASKTEL https://supp Jul 23, 2025 · Or, call 1. If a subscriber cancels TV service during the 24-month promo but continues with their Internet service, they will retain their Internet ($20/month, or $30/month with infiNET 300 and infiNET 600) monthly promo savings. 5835) or request a callback for technical support (hours, menu options) for a battery; we will mail a new battery for free Once you have a new battery, follow the steps for Replacing your Home Phone Fibre Battery Backup for the Uninterrupted Power Supply (UPS). com and mySASKTEL SaskTel Equipment Return Form If you’re cancelling a SaskTel service, you’ll need to return equipment owned by SaskTel using the instructions below. 5835) or request a callback for sales and billing (hours, menu options). 5835) or request a callback for technical support (hours, menu options). Actual speeds and coverage may vary due to the device being used, network congestion, distance from the cell site, and local conditions. Jun 3, 2025 · The update, announced June 3, builds on supports introduced just a day earlier. S. Buckle up! Connect with all the blazing fast speed you need. com. Trouble with the TV, mobile phone issues or is the internet down? Find out what is going on. Jun 15, 2017 · 2017-06-15 Topics sasktel, saskatchewan, telecommunications, canada, regina, saskatoon, prince albert, crown corporation, youtube Item Size 13. Not registered? View and pay your SaskTel eBILL Change your SaskTel passwords and account settings Upgrade your current devices and services Check your data usage Watch your maxTV GO Apps anywhere May 23, 2025 · The SaskTel wireless network broadcasts and supports the following frequencies: If you’re a SaskTel wireless, internet, or maxTV customer, you can connect to selectWI-FI for free. Once the lines are marked, we'll install a fibre optic cable conduit from the View all of SaskTel's internet pricing and plans. savings for bundling maxTV Stream and Internet with wireless. At the top, swipe to your account with Internet service and tap Internet. Understanding Wi-Fi Wi-Fi works best when it has space to travel around freely. If you’re a SaskTel wireless, internet, or maxTV customer, you can connect to selectWI-FI for free. Nov 22, 2023 · Troubleshooting the wireless connection on your Huawei B2268H gateway (fusion Internet service) Troubleshooting your Green Packet gateway (fusion Internet service) Jan 16, 2025 · Finding your gateway information (default password, network name, and serial number) The lights on your Green Packet gateway can help you with troubleshooting. A potential Canada Post labour disruption may affect the mail delivery of your SaskTel paper bill, payments, returns, and shipments. data, with unlimited data at reduced speeds 2 for just $85/mo. 5835) for: Questions about SaskTel business products, services, and billing Monday to Friday, 8:00am to 4:45pm If you're outside of Canada and this number doesn't work, call 1. 5835) or Discover SaskTel's services and share your feedback on their performance to help them improve and serve you better. Jul 29, 2025 · In the mySASKTEL mobile app Tap the Services icon at the bottom of your screen. The funding will support the rollout of more 5G cell towers, fibre-optic internet, and upgraded infrastructure to improve service and meet growing demand, said the crown corporation. To reach a specific group when you call 1. The cooperative provides internet, cable television, telephone, smart home and security services to residential and business customers in 235 Saskatchewan communities. The enhanced Find answers to your support questions Business support Find user guides and help videos related to Business services Alerts Fixing your sasktel. Oct 15, 2024 · From a SaskTel home phone From any other phone (wireless or wireline) Dial your wireless phone number, wait for your voice mail to pick up, and then press 7 during the greeting. 306. Call Waiting If you subscribe to Call Waiting and a call comes in while you're on the Internet, your dial-up connection will be dropped unless Nov 22, 2023 · There are 3 different fusion Internet gateways. Home Internet infiNET Availability infiNET Availability Can I get infiNET? The infiNET fibre optic network is available throughout the province and growing. Try going online when others are offline; too many users on your network can slow down your Internet speed For more detailed information, see Understanding Wi-Fi in your home. You receive dedicated support, ability to scale, and leading network reliability. net password if it stops working Updated: 07/07/2025 If you have internet service, you may be able to install the gateway yourself. You can use Wi-Fi for this connection only if you already have Wi-Fi service from this gateway Aug 28, 2023 · Scroll down to Fusion Internet data capping and click: Opt in to additional data - if you agree to getting billed $3 per GB for data usage over 200 GB for this and all future billing periods SaskTel selectWI-FI Join thousands of customers using selectWI-FI in a wide variety of businesses and event centers across the province. Sasktel (Saskatchewan Telecommunications) offers mobile and landline based communications services to businesses and individuals in in Saskatchewan. They currently offer mobile netwo rks, home phone service, and DSL and fibre internet to dozens of communities within Saskatchewan. You can use any eero for the gateway eero The other eero device (s) will go somewhere else in your home Connect the gateway eero to your gateway using the Ethernet cable that came in the box. They provide 10 different internet plans, with speeds of up to 940 Mbps. A wired connection to a set-top-box is the best option for optimal TV service. If you're eligible for a promotion, the promo code will be automatically applied. ) To start, we'll need to mark the location of existing utility lines like we did in phase 1. Saskatchewan Telecommunications Holding Corporation, operating as SaskTel, is a Canadian crown-owned telecommunications firm based in the province of Saskatchewan. You can use Wi-Fi for this connection only if you already have Wi-Fi service from this gateway If you need to return equipment, you have 10 working days to return it to SaskTel or a charge will be added to your bill (for example, $150 for a gateway) See Returning SaskTel equipment (what to return) for more details Return SaskTel equipment through Canada Post, free of charge The lights on your Actiontec gateway (V1000H) can help you with troubleshooting. Jul 25, 2024 · If you subscribe to infiNET 40 and you're having problems with activities and services such as: Online games (for example, times out or IP address keeps changing) Virtual Private Networks (VPN) In-home Wi-Fi File sharing FTP (file transfer) Applications using dynamic DNS or connecting into the home environment (such as remotely accessing a device in your home or hosting your own website) You Open a browser on your home computer or any device connected to your SaskTel Internet service by Ethernet or Wi-Fi. Additionally, as a fibre-based network, SaskTel can expand the capacity of the infiNET network to accommodate the evolving bandwidth needs of customers. This User Guide assists with SaskTel High Speed Internet self-installation, guiding users through setup, Wi-Fi configuration, and troubleshooting. 9 million in 2025-26 to expand high-speed internet and mobile coverage throughout Saskatchewan, focusing on rural, northern, and Indigenous communities. Managing your fusion Internet data usage notifications in mySASKTEL For basic plans (fusion 5 and 10), you can choose to be notified by text and/or email. So I wanted to make a post with some of my thoughts about the current state of Sasktel's system. This initiative is designed to help bridge the digital divide for Canadian families who may struggle to afford access to home internet. Pricing varies depending on the plan type (Dsl & Fibre & Mobile-broadband) and download speed. Home phone, maxTV, or Internet service To transfer billing responsibility for your SaskTel account or services to another person, contact us: See Contact Us for options such as Chat with Us and Request a Callback Or, call 1. Sep 18, 2023 · If your gateway lights are different than the following, see Understanding the status lights on your 2Wire or Pace gateway. net email? In a mail app on a phone or tablet In a web browser on a computer, phone, or tablet In a desktop email program on a computer Get our best unlimited wireless plan Bundle SaskTel TV with an eligible Internet plan 1 and get access to our exclusive VIP 70 wireless plan, which gives you 70 GB of full-speed shareable Canada-wide data plus 5 GB of full-speed U. You can use Wi-Fi for this connection only if you already have Wi-Fi service from this gateway May 5, 2025 · More information Huawei Gateway User Guide (pdf) - see section 25 (page 144) for more troubleshooting fusion Internet warranty and repair HUAWEI is a trademark of Using and troubleshooting sasktel. This means we need you consent to charge you for the next data bucket when that charge will put your wireless account over the cap. infiNET connected communities infiNET is available in over 140 communities and counting. Aug 21, 2023 · The Canada Post labour disruption may affect the mail delivery of your SaskTel paper bill, payments, returns, and shipments. net Webmail (opens in a new tab) (or webmail. See maxTV set-top boxes for a picture of the ports on the back of your set-top box. Plug equipment There is a service congestion due to a possible fibre cut in Collins Bay, SK affecting phone, internet and maxTV services in Stony Rapids, Fond Du Lac, Butler Lake, McDonald Lake, Durrant Lake, McClean Lake, Collins Bay, and Wollaston Lake. com, we can only ship to the billing address on your SaskTel account. What does your gateway look like? Choose your gateway below. Or try browsing for answers about SaskTel products and services, in our Support answer pages. . This includes 2 eero Pro 6E devices and each device covers up to 2,000 square feet Whole Home Wi-Fi - Additional eero device (if needed) You'll see your current and new Internet package and Equipment & Add-ons, including any promotional discounts Check "I agree to the This page is for troubleshooting slow internet on a wired connection (when there's an Ethernet cable between your computer and the gateway, or between your computer and a switch that's wired to your gateway). Underground construction: Phase 2 If you subscribe to SaskTel Internet or TV services, we'll bring the fibre optic cable from your property line to your home. We provide the following information as a courtesy. To subscribe, call 1. infiNET service Nov 1, 2023 · We are breaking down PCMag’s 2023 Best Internet Service Providers (ISPs) to determine which is best in Saskatchewan. Wireless data Wireless data usage is managed by the Wireless Fair Use Policy, which allows us to slow your data Feb 6, 2025 · The SaskTel Virtual Assistant (chatbot) is available 24 hours a day, 7 days a week. Sep 10, 2025 · Buying Internet and TV services If you subscribe to SaskTel Internet and/or TV this service, you can buy add-ons and make changes to your service on sasktel. Find answers to your support questions Business support Find user guides and help videos related to Business services You require fast, reliable & secure connectivity. ***Includes $25/mo. You can also use your phone across the rest of Canada worry-free thanks to roaming agreements with other networks. Press the numbers listed below for the group you need to reach. Internet help Internet support Wi-Fi support Email support (sasktel. Using your SaskTel Internet and In-home Wi-Fi To customize your high speed Internet support: Choose your gateway Chat hours Sales and billing support: Monday to Friday, 9:00am to 8:00pm Saturday, 9:00am to 5:00pm Technical support: Every day from 7:00am to 10:45pm All other questions: Unavailable at this time Buckle up! Connect with all the blazing fast speed you need. The most affordable plan starts at $40. 3 billion in annual revenue and nearly 1. SaskTel’s Business interNET and infiNET provide your business with speeds crucial for your business’ success. This will be your gateway eero. Now, anyone forced to leave their home in an evacuated Northern community will automatically receive waived wireless data overage charges and credits for SaskTel Internet, maxTV Stream, and Home Phone services. Add theme packs, specialty channels, or other single channels to personalize your lineup *Includes $20/mo. To see what a mySASKTEL Personal profile looks like, see mySASKTEL portal welcome page (My Accounts). See Paying your bill automatically Online By phone To pay your bill by phone using a credit card, call 1. During this time, you can still email, view our support answers, and access select business applications. You can use Wi-Fi for this connection only if you already have Wi-Fi service from this gateway Jul 29, 2025 · Tap the Services icon at the bottom of your screen. net) If you don't know how to clear your browsing data, see Fixing your Internet browser settings for links to browser support pages If you're using a shortcut, favourite, or bookmark to open sasktel. Open a browser on your home computer or any device connected to your SaskTel Internet service by Ethernet or Wi-Fi. If you took the steps above and they didn't improve your Wi-Fi as much as you'd like, consider getting SaskTel Whole Home Wi-Fi service. Check this connection at both ends If it still doesn't work, call 1. Compare Internet, Mobile, TV plans & several ratings and reviews from other users to help you make your choice. 8M SaskTel Support - using your maxTV Wireless Set-top Box Addeddate 2021-01-27 01:26:51 Identifier 20170615-NA-SaskTelSaskTelSupport-usingyourmaxTVWirelessSet- Scanner Internet Archive Python library 1. Thanks for your patience. If you go over 100 GB, your account will be subject to additional data usage fees; however, there are no restrictions on download speeds. About SaskTel SaskTel is located at 140 1st Ave N in Saskatoon, Saskatchewan S7K 1W8. 800. Our service rep will be able to tell you if self install is possible at your new address. Once we verify your identity, we can give you your username. Canada-wide business telecom solutions to help you grow your business. Manage your services any time with your mySASKTEL profile. (We won't do this if you don't subscribe to these services. 5835) or request a callback for technical support (hours, menu options) and choose the Internet option. You can check your contract end date in mySASKTEL. SaskTel Support - Installing an NVG infiNET Gateway SaskTel 2. Dec 4, 2024 · Canadian and International data caps apply to your Mobile Internet service. Services include mobile phone and mobile internet as well as broadband internet, dial-up internet and internet TV (IPTV). This page is for troubleshooting slow internet on a wired connection (when there's an Ethernet cable between your computer and the gateway, or between your computer and a switch that's wired to your gateway). These steps will not work in the mySASKTEL app Click the fusion Internet account you want to manage. It can help you with general questions about SaskTel products and services and basic troubleshooting. " Log in to access your SaskTel email account through the Webmail portal. View and pay your eBILL Manage your data usage & add-ons Change your passwords Change your TV channels, and more When travelling outside Saskatchewan For help with wireless, see Getting help while roaming For help with other services, see Calling SaskTel from outside Saskatchewan Contact SaskTel SaskTel Customer Service & Help Find all of SaskTel's customer service and technical support phone numbers right here for wireless customers. The software provided with the Service and its use is subject to license terms posted on SaskTel Aug 22, 2025 · SaskTel’s day-long service outage has been resolved. Owned by the provincial government, it provides wireline and wireless communications services, including landline telephone, mobile networks, broadband internet (including copper DSL, fibre to the home, and wireless broadband), IPTV See Youth safety support hub (parental controls and getting help) for more information about In-home Wi-Fi and wireless devices. Check service availability in your areaWe're making improvements so parts of our website are temporarily unavailable. Better if you are streaming two boxes and have a 10 Mbps Internet connection. Their updated methodology has expanded the scope beyond just speed; they now evaluate customer satisfaction, coverage, and pricing. SaskTel Internet is available in over 460 communities in Saskatchewan! Live in a rural area? Business Call 1. Understanding the status lights on your Portable Internet Adapter Back to Support Home Welcome to SaskTel Internet. Click Edit Data Cap Settings in the Fusion Internet Data Cap Feb 10, 2023 · 8:30 AM: There is an outage in West Saskatoon affecting Internet, Max and Home Phone services. 5835) or request a callback for sales and billing (hours, menu options) Or, visit a SaskTel Store What service are you having trouble with? Home phone Troubleshooting your phone line Wireless Troubleshooting your wireless phone Troubleshooting your noSTRINGS Prepaid service Understanding wireless network indicators TV Troubleshooting maxTV Troubleshooting maxTV Stream Internet Troubleshooting your SaskTel Internet and In-home Wi-Fi Email support hub (sasktel. You can use either of the Ethernet ports on the back of the gateway eero Use the first available Ethernet port on the Whether you’re new to the eero mobile app or just need a refresher, this document will help guide you through basic features to set up and manage your eero network. Your shared data bucket will reset to zero on your bill date. “Our Apr 17, 2025 · Learn more You can't stop or opt out of malicious traffic notifications because they're important service messages. If it is, see SaskTel self-install guides for steps. Dec 18, 2024 · Making changes to your service and hardware Personal: Changing your TV package, channels, theme packs, and add-ons For compatible models, see What you need to use maxTV Stream on a media box or Apple TV We recommend connecting one TV per set-top box. You can use Wi-Fi for this connection only if you already have Wi-Fi service from this gateway Access Control (Parental Controls) Introduction Your kids enjoy Internet activities - gaming, e-mail, chatting with friends, and doing research for school projects; but with unlimited Internet access comes increased concern about what kids have access to, and how much time they’re spending online. Replacing the battery is optional. If this doesn't work, or your screen looks different than the pictures below, call 1. See Setting up wireless Internet (Wi-Fi) in your home. You can use Wi-Fi for this connection only if you already have Wi-Fi service from this gateway 6 days ago · Place one eero near your SaskTel Internet gateway. Offering 4G service in Saskatchewan since 2010, SaskTel is a provincially-owned communications provider with more than 615,000 wireless subscribers. com/maxtvstreamsupport or call 1. SaskTel selectWI-FI A user’s SaskTel Wireless, Internet, or maxTV service includes the ability to connect to selectWI-FI. Many things can cause problems with your dial-up connection, such as wiring, weather conditions, old cords, other phones on the line, and anything adding line noise which may not be noticeable on a voice call, but can interrupt your dial-up connection. Troubleshooting Check Outages to find out if there's a reported service outage in your area. We are working to fix this as quickly as possible and will update this post when more information is available. When connected to selectWI-FI, there are no restrictions on how much data customers may use. That outage — which affected all cellular voice services and about 3,000 business voice customers — was fixed Friday evening, with Apr 17, 2025 · Transferring to infiNET service When we finish construction in your area, we'll send you a letter inviting you to book an appointment to transfer your SaskTel TV, Internet, and/or Home Phone services to the infiNET network. SaskTel can be contacted via phone at 800-727-5835 for pricing, hours and directions. 522. When purchasing on sasktel. Recent Service Launches and In nova tions SaskTel has been actively launching new services and implementing technological advancements: SaskTel MaxTV Stream: A streaming service for live TV and on-demand content. In most cases, you'll receive this letter within 6 weeks of the work being finished. zcc xkk np nohwl x5gq 0fg yckj8rf hck jwmma tj